Privacy Policy
Last updated: October 24, 2026
This Privacy Policy describes how FileRewind: Photo & File Recovery (package name com.rewindlabs.filerecovery), referred to as "the App", "we", "us" or "our", handles information when you use the App. By installing or using the App, you agree to the practices described in this policy. If you do not agree, please do not use the App and uninstall it.
1. Overview
The App helps you scan your Android™ device for deleted or lost photos, videos and files and restore them. Scanning, previewing and recovering files are performed locally on your device. We do not upload, view, copy or store your photos, videos, documents or other personal files on our servers.
2. Permissions
The App may request the permissions necessary for its photo and file recovery features. These may include:
- Storage / Media access (e.g. READ_MEDIA_IMAGES, READ_MEDIA_VIDEO, READ/WRITE_EXTERNAL_STORAGE, or All Files Access / MANAGE_EXTERNAL_STORAGE where required) – to scan device storage for recoverable files and save restored files.
- Internet and network state – to load advertisements, measure app performance and deliver crash reports.
- Advertising ID (AD_ID) – used by advertising partners to serve and measure ads.
- Notifications (optional) – to inform you of scan progress or results.
Permissions are used only for the stated purposes. You can grant or revoke permissions at any time in your device settings; however, revoking storage permissions will prevent recovery features from working.
3. Information we do not collect
We do not intentionally collect your name, email address, phone number, contacts, precise location, or the contents of your photos, videos and files. Files accessed during scanning remain on your device.
4. Device and usage information
The App and its integrated third-party services may automatically collect non-personal or pseudonymous technical information, such as device model, manufacturer, operating system version, language, country/region, screen size, app version, IP address, advertising ID, crash logs, diagnostics and general usage events (for example, features opened or ads viewed). This information is used to operate and improve the App, fix bugs, prevent fraud and deliver advertising.
5. Third-party advertisements and advertising SDKs
The App is free and supported by advertising. We use third-party advertising providers, including Google AdMob, and may use other ad networks or mediation partners. These providers integrate software development kits (SDKs) into the App that may collect and process information such as your advertising ID, IP address, device information, approximate location derived from IP, ad interactions and app usage data in order to:
- display ads, including personalized or non-personalized ads;
- limit ad frequency and measure ad performance;
- detect and prevent fraud and invalid traffic.
Third-party advertising providers may collect and process information according to their own privacy policies. We do not control and are not responsible for the data practices of these third parties. We encourage you to review their policies, for example:
- Google AdMob / Google Ads: policies.google.com/privacy
- How Google uses data from partner apps: policies.google.com/technologies/partner-sites
Ads displayed in the App are provided by third parties. Clicking an ad may take you to an external website or app governed by its own terms and privacy policy.
6. Your advertising choices
You can reset your advertising ID or opt out of personalized advertising at any time via Settings → Google → Ads on your Android device. Where required by law (for example in the EEA, UK or Switzerland), we request your consent before personalized ads are shown, using a consent management platform; you may change your choice in the App where available.
7. Analytics and crash reporting
We may use third-party services such as Google Firebase Analytics and Crashlytics to understand app usage and stability. These services may collect device information and usage data as described in their own privacy policies.
8. Data sharing
We do not sell your personal information. Information may be shared only:
- with third-party advertising, analytics and service providers as described above;
- when required by law, regulation, legal process or government request;
- to protect the rights, safety and property of us, our users or others;
- in connection with a merger, acquisition or sale of assets, subject to this policy.
9. Data retention and security
Recovered files are stored only on your device. Technical data collected by third parties is retained according to their policies. We use reasonable measures to protect information, but no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
10. Recovery disclaimer
File recovery success depends on device storage state and Android restrictions. We do not guarantee that any particular file can be recovered and are not liable for lost, corrupted or unrecoverable data. You are responsible for ensuring you have the right to access and recover the files on your device.
11. Children's privacy
The App is not directed to children under 13 (or the minimum age in your jurisdiction). We do not knowingly collect personal information from children. If you believe a child has provided information, contact us and we will take steps to delete it.
12. Your rights
Depending on your location (e.g. GDPR, UK GDPR, CCPA/CPRA), you may have rights to access, correct, delete or restrict processing of your data, or to object to processing. Since we do not directly hold personal data, many requests are best directed to the relevant third-party providers. You can also stop all collection by uninstalling the App.
13. Changes to this policy
We may update this Privacy Policy from time to time. Changes take effect when posted on this page with an updated date. Continued use of the App means you accept the revised policy.
14. Contact us
If you have questions about this Privacy Policy, please contact us through the developer contact details listed on the App's Google Play Store page.